Privacy Policy

In the course of serving its customers, Cyberian Frontier acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information – such as the customer’s name, address, telephone number, and credit card data – is provided to Cyberian Frontier by its customers in order to establish service. Other information – such as the customer’s account status, choice of services, and customer logs – is created and maintained by Cyberian Frontier in the normal course of providing service. Cyberian Frontier also uses cookies, which are small pieces of information that a web site can store in a designated file on a user’s computer for various reasons. For example, Cyberian Frontier uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within Cyberian Frontier. In addition, Cyberian Frontier may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

This Privacy Policy applies only to Cyberian Frontier’s treatment of data collected online, and does not apply to any offline data collection practices or to the data collection practices of any third parties, Cyberian Frontier customers, or any entities affiliated with Cyberian Frontier. Also, please note that use of Cyberian Frontier’s website constitutes acceptance of this Privacy Policy.

Cyberian Frontier’s policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Cyberian Frontier’s policies and procedures are subject to change. Changes will be posted to the website and users agree to be bound by those changes.

Data Security

Cyberian Frontier protects the confidentiality of its customers’ information, account information and personal communications. To secure the information collected online, prevent unauthorized access, maintain data accuracy and ensure only appropriate use of information that is collected from customers, Cyberian Frontier has implemented appropriate physical, electronic, and managerial procedures. Further, Cyberian Frontier requires that employees and sub-contractors keep customer information confidential. Cyberian Frontier cautions its customers and website visitors that no medium of communication, including the Internet, is entirely secure. Accordingly, Cyberian Frontier cannot be responsible for loss, corruption or unauthorized acquisition and use of personal information provided to our website, or for any damages resulting from such loss, corruption, unauthorized acquisition or unauthorized use.

How is customer information used?

Cyberian Frontier may use customer information to provide its customers with system information or information about new or upgraded products.

In the case of a business transaction, including but not limited to, a merger or sale of a portion of Cyberian Frontier’s assets, customer information will likely be part of the assets transferred. In this event, Cyberian Frontier will attempt to notify impacted customers that their information has been transferred.

Opt Out & Modifications

Customers may opt out of receiving notices of new or upgraded products from Cyberian Frontier by clicking the unsubscribe link in any list generated email. Or you can unsubscribe by contacting us directly. However, customers may not opt out of receiving information from Cyberian Frontier which is essential for maintaining or updating customers’ accounts or system information.

Domain name customers who have registered a domain name with Cyberian Frontier and wish to change the Technical Contact from Cyberian Frontier to another company, may send a request to It is important to note that customer domain name registration information is made publicly available in the registry of domain names.

Disclosure of customer information and communications

Cyberian Frontier will not otherwise disclose its customers’ personal and account information unless Cyberian Frontier has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Cyberian Frontier, Cyberian Frontier’s customers, or others, or where Cyberian Frontier has a good faith belief that the law requires such disclosure.

Cyberian Frontier also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Cyberian Frontier stores or transmits for its customers. The circumstances under which Cyberian Frontier will disclose such electronic customer communications are when:

  1. it is necessary in order to provide service to the customer;
  2. it is necessary to protect the legitimate interests of Cyberian Frontier and its customers;
  3. it is required to cooperate with interception orders, warrants, or other legal process that Cyberian Frontier determines in its sole discretion to be valid and enforceable; and
  4. it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Cyberian Frontier and appear to pertain to the commission of a crime.

Cyberian Frontier disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Cyberian Frontier will, however, review, delete or block access to communications that may harm Cyberian Frontier, its customers or third parties. The grounds on which Cyberian Frontier may take such action include, but are not limited to, actual or potential violations of Cyberian Frontier’s Acceptable Use Policy.